Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. It is important for a leader to take the appropriate measures to ensure that the sales team achieves their target.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. Sometimes, you will need to hold yourself and your team members accountable for your actions and statement.
If you are new to being a manager, you will often make mistakes. Accept that you are not always right and admit that to your team members. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. If there is transparency between your team and you, you will be in a position to build a bond of mutual respect with your team.
Giving regular instructions to the team members is one mistake that managers of a sales team do especially if one was a sales person. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Instead of building a sales team, you will be creating duplicates of yourself.
While making a multiple of copies of individuals who are like you might sound a great idea-after all, you have succeeded-it is a trap. A the team that has unique solutions to the same problem would function better. To effectively manage your sales team, you can use some styles. Each of this styles has an appropriate time and place of using them.
One approach that you can use when faced with a problem is the consultative approach. Let the sales team members give their ideas on what you should do. You should not be the one to say what you do. See what they think about the situation, account or customer. Ask your team how they want to solve the problem they are facing and how you can help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.